Full Time Employee | 3+ years

UX Researcher,

Bengaluru, India.

Well, hello there. Nice to see you.

Role Overview

We’re looking for a UX Researcher who can help us to solution and create modern, great looking designs across all web and mobile platforms. You will be an important member of the Thence User Experience & Design team and engage with project teams to determine needs and identify the best research techniques to draw information about the same.

This position works closely with UX Director, UX Project managers, UI designer, Developers and Visual designers. Qualified candidates will be experienced UX Researchers who have handled different kinds of research activities in B2B and B2C industries.

Duties & Responsibilities

  • Contribute and lead key formative, generative, and evaluative research activities.
  • Conduct usability research both online and in the field and provide recommendations for improvement.
  • Participant recruiting, screener creation, activity planning
  • Collaborate cross-functionally with Product Managers, Researchers, and Designers to overcome challenges, and prioritize the user experience research questions.
  • Understand and translate complex technical and business requirements into research.
  •  Generate research plans and methods to gather a wide variety of info through ethnography, surveys, usability studies, focus groups, stakeholder workshop, customer interview, etc.
  • Exceptional data-collection and analysis skills with rigor while ensuring participant comfort.
  • Excellent communication, presentation, interpersonal and analytical skills.
  • Ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.

Skills Required

  • Above 3+ years of experience in a UX Researcher role
  • Demonstrates the ability to be self-directed and lead research studies with little to no supervision to build a deeper understanding of users.
  • Experience doing UX research for consumer-facing solutions.
  • Proactive problem solver who , handle multiple complex projects and tasks.
  • Great communication skills; the ability to clearly explain design decisions and process to anyone in the company.
  • Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
  • Excellent verbal and written communication skills.

About Thence

  • Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
  • Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
  • Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
  • With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
  • Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
  • We are a Clutch.co Global Top 15 UI/UX Design Agency.


  • UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab

Please check about the company, our work and culture at www.thence.co

Why Thence

  • Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India.
  • Accelerated learning environment amongst talented team members.
  • Culture that promotes challenging oneself & continuous improvement.
  • Perks & Employee friendly policies.
  • End- to-end Ownership given to team members.

time for a chat?

Talk to us today and find out how UX Design can take your product to the next level.
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